Terms and conditions

A booking enquiry is a request for availability and does not create a confirmed reservation. We will confirm the journey details, vehicle suitability, final price, and any applicable service terms before a booking is confirmed.

Please review all confirmation details carefully and let us know promptly if anything needs to change.

You are responsible for providing accurate pickup, destination, passenger, luggage, and flight information. Changes to these details may affect availability, vehicle selection, timing, or price.

For airport collections, please provide flight details where available so we can plan the journey appropriately.

Prices shown on the website are indicative unless stated otherwise. Your final quote will be confirmed for the specific journey before a reservation is accepted.

Any payment arrangements, including timing and accepted methods, will be provided with your booking confirmation.

We will make reasonable efforts to deliver each journey as agreed. Circumstances outside our reasonable control, including traffic, weather, road closures, or flight disruption, may require changes to timing or routing.

If your plans change, contact us as soon as possible so we can discuss available options.

We aim to keep the information on this website accurate and current, but routes, timing, vehicles, availability, and indicative prices may change. Please rely on your written booking confirmation for your final arrangements.

For questions about these terms or a proposed journey, contact VORTIQ Transfer directly using the details shown on the booking page or in the site footer.